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West Hertfordshire Hospitals NHS Trust wins national award for supporting staff

Posted: 14 November 2016
Jodi-Ann Gayle, Communications Officer

West Herts won the award for ‘the most powerful Schwartz Round’ at the Schwartz Community Conference, held on 27 October

Picture of Becky Platt Becky Platt, matron for acute children's services holding the award certificateSchwartz Rounds are monthly confidential sessions for staff from all disciplines to come together to talk about the emotional and social challenges of caring for patients. Rounds help staff feel supported in their jobs and to understand and appreciate each other’s roles.

The award reflects the quality of the Trust’s Schwartz Rounds, which are attended each month by more than 100 staff coming together and sharing their stories since they launched this January.

The winning round was facilitated by David Gaunt, consultant emergency medicine, and Becky Platt, matron for acute children's services, and told the story of Josie, an abused baby. At the conference Becky retold Josie’s story, and people were deeply moved by the care, compassion and commitment the team had shown.

Jocelyn Cornwell, chief executive of The Point of Care Foundation and UK Schwartz Programme Director, told the conference she shed tears reading Josie’s story. In judging the awards, Jocelyn said: “I am overwhelmed by the enthusiasm shown by the dedicated staff who run Rounds. Considering that the time of healthcare staff is already so stretched and precious, the fact that people went to so much effort to share their stories and experiences really highlighted how much Schwartz Rounds are valued amongst staff, as well as the positive impact they are having within their working culture.”

Becky said: “This is a hugely positive thing for the Trust. In addition to the incredible feedback from our staff inside the organisation, it is fantastic to be recognised by the Schwartz Round community.”

David said: “It is a fabulous achievement that our Rounds are being recognised across the country as being top quality.”


For more information about our hospitals, visit www.westhertshospitals.nhs.uk. You can also join our near 5,324 followers on Twitter (twitter.com/westhertsNHS) or find us on Facebook (facebook.com/westhertsNHS).

  1. For more information, please contact Jodi-Ann Gayle, Communications Officer in the Trust’s communications department on telephone: 01923 436 281 or email: info@whht.nhs.uk. Out of hours, please call 07900 228 031.
  2. West Hertfordshire Hospitals NHS Trust is a large acute trust serving people from across Hertfordshire, north London and further afield. It operates from three sites at Watford, St Albans and Hemel Hempstead hospitals and sees about 600,000 patients a year. We are one of the largest employers locally, with around 4,500 staff and volunteers.