Feedback

What people are saying about our Physiotherapy service

  • The practitioner who dealt with my case, was extremely clear, helpful, patient and I felt she really cared. She was thorough in providing me with simple exercises I could do to improve my condition…… She has really made a difference to my daily life. – April 2021
  • ….my physiotherapist….took the time to listen every time I answered her questions or gave further information about my symptoms. She was very personable and empathetic. The advice re. the exercises helped with my symptoms too. – April 2021
  • Prompt with time of the set appointment and showed care and empathy…… – May 2021
  • Very clear advice and expert help - a really excellent service. – May 2021
  • An excellent online appointment. The therapist was friendly, informative and most professional; very helpful with every aspect of my condition and treatment. – June 2021
  • From the initial assessment to my discharge today I could not fault the experience. All my exercises were explained and demonstrated so I could easily follow my programme. – June 2021
  • My physiotherapist took time to listen to my concerns and was very knowledgeable. She always had an answer for my varied questions. I always came away from the appointment feeling more positive and uplifted. – July 2021
  • My physiotherapist was fantastic………….She didn't just aim to resolve the issue but also improve my quality of life. – July 2021
  • Total complete care from virtual to face to face……. August 2021
  • My physiotherapist…helps me make and reach obtainable goals, is professional and friendly. Supporting me to get back to health and keep it that way”. – August 2021.

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Friends and Family Survey

Following your appointment with your clinician we would appreciate five minutes of your time to fill out this feedback survey about the care you have received from our team.

The Friends and Family Survey is part of a national scheme to gauge how we are performing to help us improve patient care or to give staff positive feedback on doing their job well.

Simply follow this link.

Select 'Outpatients', then 'JackettsField' in the drop down menu.