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More about travelling to our hospitals

Travelling to our hospital sites

Our services are based across Hemel Hempstead, St Albans and Watford. Please take time to check any correspondence you receive about where on our three hospital sites your appointment or visit is going to be.


watfordTravel App

Download the travelWatford App, a journey planner that covers Watford, and areas across Hertfordshire and beyond. It provides live information for buses and trains, and information on taxis, cycling, walking and driving.

Click here for more information


Information about our sites

Information specific to each site can be found below:


Public Transport


ArrivaClick

Another convenient way to get to Watford hospital is ArrivaClick which is a flexible, on-demand bus service, that unlike others does not follow a fixed route at fixed times.

Subsidised by Watford Borough Council, the service delivers a cost-efficient mode of transport (priced between a bus and taxi fare), which can be booked and paid for via a free smartphone app on www.watford.gov.uk/arrivaclick.

Customers can book from the comfort of their home and the service, responding to demand from passengers and the routes they want to take, will pick you up from a ‘virtual stop’ close to your starting point.

The buses will operate across the borough and to Warner Brother Studios and Croxley Park. Each bus will have comfortable seating, tables, free Wi-Fi, USB chargers and air conditioning. The operating times are - Monday to Thursday: 6am - 10pm, Friday and Saturday: 6am - 11pm) and Sunday: 8am - 9pm. The service is accessible, DDA compliant and family friendly, with spaces or wheelchairs, pushchairs and prams.

Journey prices range from £1 to £2.50 per mile depending on the time of day and further discounts are available to regular users via weekly passes and credit bundles. To contact ArrivaClick, please :email: arrivaclickenquiries@arriva.co.uk or call 0345 501 0000.

Further information is available here.


Cycling

We have facilities at all three hospital sites for staff and patient who choose to cycle in.


Walking

You may prefer to travel to your hospital visit on foot. Each of our hospital sites has suggested walking routes that take into account clear routes and street furniture to make sure they are suitable for wheelchair users and visitors with buggies and pushchairs.


Help with travel costs

You may be able to claim a refund of reasonable travel costs under the Healthcare Travel Costs Scheme (HTCS) if you're referred to hospital for specialist NHS treatment or diagnostic tests by your doctor, dentist or another primary care health professional. For more information, including eligibility and how to claim, please click here.


Help with parking costs

Car parking concessions are available across all three hospital sites.

Free parking is available for Blue Badge holders, parents/guardians of a child staying overnight and long-term patients who over a three-month period attend three or more times a month.

Concessionary parking rates are available for patients and visitors attending at least twice a week who can apply for a weekly permit for £16 or a monthly permit at £48.

See here for further information.


Driving and parking

If you're arriving by car, you will find information about which entrances to use and where to park when you arrive when you arrive in information about our sites. Information about charges, concessions and parking at all our sites can be found here.