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More about the trust

About the trust

Trust overview

West Hertfordshire Hospitals NHS Trust provides acute healthcare services to a core catchment population of approximately half a million people living in west Hertfordshire and the surrounding area. Overall, the population served by the trust is relatively affluent, but there are some areas of deprivation.

The trust also provides a range of more specialist services to a wider population, serving residents of North London, Bedfordshire, Buckinghamshire and East Hertfordshire.

As an employer of almost 5,000 people the trust is one of the biggest employers in the area and sees nearly a million patients each year.


Our vision

The very best care for every patient, every day

Our aims

  • Best care
  • Great team
  • Best value
  • Great place

Our values

Commitment, Care, Quality

Our values clearly set out how we work with patients, their family and friends, and partners and the standards they can expect from all of our staff, volunteers and contractors (such as our catering team). Many of our patients helped to create them.

Our values guide staff recruitment and appraisal processes because evidence suggests that hospitals where values are part of the culture improve health outcomes for their patients.


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