Contacting West Hertfordshire Teaching Hospitals NHS Trust
Addresses and telephone numbers
Watford General Hospital
Watford General Hospital
Vicarage Road
Watford
Hertfordshire
WD18 0HB
Tel: 01923 244 366
Hemel Hempstead Hospital
Hemel Hempstead Hospital
Hillfield Road
Hemel Hempstead
Hertfordshire
HP2 4AD
Tel: 01442 213 141
St Albans City Hospital
St Albans City Hospital
Waverley Road
St Albans
Hertfordshire
AL3 5PN
Tel: 01727 866 122
Outpatient appointment cancellations and amendments
If you are unable to keep your appointment please tell us. If possible, please give us at least 48 hours' notice of your cancellation. You can also cancel and amend your appointments by using our webchat instead of calling.- New appointments: 0300 303 5929
- Follow-up appointments: 0300 303 5929
- 2 Week Wait Appointments: 0300 303 5923
- Paediatric outpatients in Watford Hospital, (ground floor of the Women's and Children's Building): 01923 217720
- Manager: 01923 217710
- Paediatric outpatients in Hemel Hempstead Hospital (Verulam wing): 01442 287309
Useful telephone numbers
- Watford General Hospital: 01923 244 366
- St Albans City Hospital: 01727 866 122
- Hemel Hempstead Hospital: 01442 213 141
- Patient Advice and Liaison Service (PALS): 01923 217 198
- Media/Communications office: 01923 436 280
- The Chief Executive's office: 01923 436 336
- Pharmacy medicines information helpline: 01923 436237 (Available Monday to Friday from 2pm-5pm. Please note, they can only provide advice about medicines prescribed for you from this trust)
- We welcome calls via the text relay service - prefix numbers with 18001.
Useful email addresses
- Patient Advice and Liaison Service: westherts.pals@nhs.net
- Appointments: westherts.appointments@nhs.net (please include your NHS number)
- Patient feedback: westherts.complaintsteam@nhs.net
- Media enquiries: westherts.communications@nhs.net
- Volunteering: westherts.volunteers@nhs.net
- Medication information for GPs: westherts.medinfowatford@nhs.net (This address is only for enquiries from GPs related to medication prescribed from this trust)
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If you want to request personal information, please email: westherts.accesstohealthrecords@nhs.net
Freedom of Information Requests
To submit a Freedom of Information request you can write to us at:
West Hertfordshire Teaching Hospitals NHS TrustTrust Offices
Watford General Hospital
Vicarage Road
Watford
Hertfordshire WD18 0HB
Or email us at: westherts.foi@nhs.net
Freedom of Information at the trust and the Freedom of Information Act.
Complaints, Concerns and Compliments
We aim to provide safe, high quality care for all our patients. Here we tell you about the different ways to contact us if you have any concerns about your care, suggestions for improvement, compliments, or wish to make a formal complaint
