More about patient information

Patient information

Video consultations

We are now offering video consultations to some of our patients. This forms part of our response to COVID-19 (Coronavirus).

The decision to offer this type of appointment will be made by a medical professional depending on your individual care needs.

Attend Anywhere is a secure web-based system only for patients with pre-arranged video consultation appointments.

Information leaflets

The patient information leaflets that you will find on the following pages are about conditions, treatments and services provided by West Hertfordshire Hospitals NHS Trust.

These leaflets are not meant to replace the information, advice and support provided to you by our staff but they may help you and your relatives and carers answer some questions or help you think about questions that you might ask your doctor or nurse.

They are written by health professionals across the Trust and are reviewed regularly to make sure all the information is up-to-date and to ensure the delivery of our vision; the very best care to every patient, every day.

Patient information leaflets produced by the Trust and other respected healthcare charities and organisations can be found below. The Trust cannot be held responsible for the accuracy of information contained within leaflets produced by external organisations. Please refer to the original author.

View leaflets by department (A-Z)

Patient bedside folder

The patient bedside folder contains everything you need to know if you're coming to one of our hospitals as an inpatient.

It includes information about what to expect while you are on a ward, the staff looking after you, retail outlets in our hospitals, the discharge procedure, how to get to and from our hospitals, how you can give feedback and what additional support is available.

It's well worth having a read before you come into hospital as it lets you know what to bring and what you can expect while you're with us. Relatives of patients may find it useful too.

Download the Patient bedside handbook

Health and Care Video Library

The Health and Care Video Library includes over 600 simple and easy to follow information videos. The clinically assured content has been produced in partnership with Torbay and South Devon NHS Foundation Trust and covers a range of topics and conditions in an easily accessible format, providing an alternative to written health information.

Example topics include:

To access the video library, click on the button below

Additional sources of patient information

NHS Choices

Department of Health

Patient info

Royal College of Surgeons

Alzheimer's Society

Macmillan cancer support