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More about patient information

Patient information


Information leaflets

The patient information leaflets that you will find on the following pages are about conditions, treatments and services provided by West Hertfordshire Teaching Hospitals NHS Trust.

These leaflets are not meant to replace the information, advice and support provided to you by our staff but they may help you and your relatives and carers answer some questions or help you think about questions that you might ask your doctor or nurse.

They are written by health professionals across the trust and are reviewed regularly to make sure all the information is up-to-date and to ensure the delivery of our vision; the very best care to every patient, every day.

Patient information leaflets produced by the trust and other respected healthcare charities and organisations can be found below. The Trust cannot be held responsible for the accuracy of information contained within leaflets produced by external organisations. Please refer to the original author.

View leaflets by department (A-Z)


Patient bedside folder

Picture of the My Bedside Folder The patient bedside folder contains everything you need to know if you're coming to one of our hospitals as an inpatient.

It includes information about what to expect while you are on a ward, the staff looking after you, retail outlets in our hospitals, the discharge procedure, how to get to and from our hospitals, how you can give feedback and what additional support is available.

It's well worth having a read before you come into hospital as it lets you know what to bring and what you can expect while you're with us. Relatives of patients may find it useful too.

Please note, this handbook was created before the Covid-19 pandemic, so may contain some out of date information

Download the Patient bedside handbook


My Care Record

My Care Record enables health and care professionals to access information about you to improve your care.

West Hertfordshire Teaching Hospitals NHS Trust is part of My Care Record, an approach to improving care by joining up health and care information. Wherever possible, health and care professionals will be able to access your records from other services when it is needed for your care. For example, a hospital doctor, community nurse, or social worker involved in your care could view the information they need from your GP record. More information, including answers to frequently asked questions and a list of the organisations that are taking part can be found on the My Care Record website www.mycarerecord.org.uk


Health and Care Video Library

The Health and Care Video Library includes over 600 simple and easy to follow information videos. The clinically assured content has been produced in partnership with Torbay and South Devon NHS Foundation Trust and covers a range of topics and conditions in an easily accessible format, providing an alternative to written health information.

Example topics include:

To access the video library, click on the button below


Additional sources of patient information

NHS website

Department of Health

Patient info

Royal College of Surgeons

Alzheimer's Society

Macmillan cancer support