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Your visit

Visiting a relative or friend

If you are preparing to visit a relative or friend at one of our hospitals, please browse the information contained in these pages.

You will find information about how to get to our hospitals, our parking facilities, what to bring (and what not to bring), the shops and facilities available on each hospital site - and much more.

You will also find information about the interpreting help that is available to you if English is not your first language, and about the counselling and support services we can provide.

Visiting times

Please note visiting times for the majority of our inpatient areas is from 2pm - 8pm.

Some wards may have rest periods when visitors are not allowed to visit. Please ask a member of the ward staff for details.

Telephone numbers and, if applicable, visiting times for hospital wards and departments can be found by clicking one of the following links:

See also

Infection Control

West Hertfordshire Hospitals NHS Trust would like to encourage all visitors to use the wall mounted alcohol hand gel, upon entering and leaving the wards. This will help to reduce the spread of infections. Hand washing and using alcohol hand gel are two of the simplest and most effective ways of preventing cross infections and protecting patients, visitors and staff.

Car parking

For information about parking at our three sites, click here.


Whilst the Trust does not wish to discourage relatives and friends from bringing in flowers, the Trust has had to make the decision, due to Health and Safety reasons, to no longer permit cut flowers that require a vase. However, cut flowers presented in an oasis block or in a sealed water bag will be allowed onto most wards.

Additional Information about visiting patients in Hospital

The NHS Choices website contains further information about visiting patients in hospital. Click here

Chaplaincy service

The Chaplaincy Service at West Hertfordshire Hospitals NHS Trust is a multi-faith department, providing for the pastoral, spiritual and religious needs of patients, relatives and staff.

The team in each of the hospitals across the Trust includes a strong and able group of trained volunteers who, supported by the full time professional Chaplains, visit the wards on a regular basis.

We recognise that coming into hospital can be a very anxious time, and sometimes it is good to have someone to talk to.

There are Chapels on three of the hospital sites and they are a shared space for prayer, worship or quiet reflection, open to all patients, staff and visitors.

There is always a chaplain available, day and night. Ward staff will contact them on your behalf.

Roman Catholic, Jewish, Muslim, Hindu and Sikh Chaplains, who visit on an occasional basis, are also available on request. See Spiritual & Pastoral Care

See also Useful telephone numbers


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