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'Stories about safety' forum

Posted: 14 July 2016
Sarah Newall, Communications

Reducing risk to patients is at the heart of a new forum which has been launched across the Trust.

Picture of five nursesIn a bid to share learning and ensure avoidance of a repeat incident after a Never Event or Serious Incident the Quality Nursing Team are running monthly workshops called ‘Stories around Safety’ – SAS. The forums are aimed at all staff, clinical and non-clinical and are designed to encourage open conversation about safety issues and concerns. Along with the discussion the meeting facilitators will pick key issues and take action accordingly.

The sessions are an opportunity to listen to a presentation, share views and learn together in a confidential environment without any meeting minutes being taken.

Quality Lead Nurse Sarah Lafbery (above, second from right) said: “If you understand why and how something went wrong in clinical practice then you are more likely to make sure that you get it right.

“An action plan is always put together after a Never Event and we want to make sure that the action plan is in place and working. At the meetings all that is said in the room stays in the room and it is an opportunity for staff to highlight anonymously any areas of concern on their wards.

“There will be no apportioning of blame; it is about staff having the confidence to speak out and for us to follow up and make sure things are as safe as they can be for our patients who are our primary concern.

“We want staff to be able to say in these meetings that a certain issue is either no longer a risk or still a risk and then we can attempt to problem solve in the room.”

Look out for posters on the wards advertising the month’s theme. So far they have been on Oxygen/Air, Patient Observations and Naso-Gastric Tubes. The sessions run for 45 minutes and there is tea, coffee and biscuits on offer


For more information about the work of our hospitals, please visit: www.westhertshospitals.nhs.uk.

You can also join the followers we have on Twitter (www.twitter.com/WestHertsNHS or @WestHertsNHS) or ‘like us’ on Facebook (www.facebook.com/WestHertsNHS).

For more information, please contact Sarah Newall, Communications in the Trust’s communications department on telephone: 01923 436 280 or email: info@whht.nhs.uk. Out of hours, please call 07900 228 031.

West Hertfordshire Hospitals NHS Trust is a large acute trust serving people from across Hertfordshire, north London and further afield. The Trust is made up of Watford, St Albans and Hemel Hempstead hospitals and sees about 600,000 patients a year. The Trust is one of the largest employers locally, with around 4,500 staff and volunteers.