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Support for carers

Carers are important to us here at West Herts. A carer is anyone, including children and adults who look after a family member, partner or friend who needs help because of their illness, frailty, disability, a mental health problem or an addiction and cannot cope without their support, this is inclusive of both adult and young carers.

Please talk to the hospital staff if you have any questions or anxieties regarding you as a carer or the person you are caring for. You can find contact details for our Caring for Carers service further down on this page.

Carers may not always perceive themselves as carers and may just consider themselves as partners, relatives or friends. Staff are expected to help carers recognise the extent of their involvement and commitment so that their needs as carers can be assessed and supported.

Are you a carer?

Carers may not always perceive themselves as carers and may just consider themselves as partners, relatives or friends. Staff are expected to help carers recognise the extent of their involvement and commitment so that their needs as carers can be assessed and supported.

Do you provide help and (unpaid) support to a partner, child, relative, friend or neighbour who could not manage without your help? The person you care for may have a physical or learning disability, dementia, mental health problem, may misuse drugs or alcohol or may be ill or frail. The person may live with you or elsewhere, may be an adult or a child but if they rely on you for support, then you are a carer

Tell us you are a carer and ask what we can do to support you

Identifying carers as soon as possible in an episode of care so that their role in supporting patient can be acknowledged from the outset and their needs addressed within the plan of care

The trust recognises that carers have a unique expertise and skill in understanding the needs of the person in their care and staff are encouraged to listen to and respect carer’s views, so tell us about the person you care about.

We recognise that carers themselves may be admitted as patients will require advice and support their expected recovery to make plans for your cared for.

What carers can expect from us

What we can provide for you

Contact us

You can contact our Caring for Carers service for confidential help and advice regarding all aspects of caring for someone.

Email westherts.caringforcarers@nhs.net or call 07977 069888 (Monday to Friday, 8am - 4pm)

Andrea Hone Patient and carer experience nurse/carers lead
Maria Panteli Carer coordinator

Services and support