More about attending as an inpatient

Inpatient guide

Information for inpatients

NO VISITORS ARE ALLOWED ON ANY OF OUR HOSPITAL SITES - for more information click here

Please attend A&E or any appointments alone unless absolutely necessary.

Due to the COVID-19 pandemic, we have had to make many changes to our usual services to protect our patients and staff. Please take the time to read the latest information as some of our other pages in this section regarding visiting our hospitals as an inpatient, outpatient or visitor may contain out of date information.

To ensure you are seeing the most up to date information, please see the links below:

Accessing our services

Visiting restrictions

Information for relatives and carers

Frequently asked questions


Patient advice and liaison service (PALS)

Spiritual and pastoral care

Patient affairs and bereavement

If you are coming into hospital, please read through the following for detailed information on the procedures to follow when you come into hospital, and what you need to bring with you...

No Smoking Policy

Smoking is not permitted inside any of the Trustís premises or anywhere in the grounds. Patients, members of the public and staff are not allowed to smoke on Trust sites. View the trust's smokefree policy

The result of your operation and treatment will be greatly improved if you stop smoking. It is best to stop at least 8 weeks before your operation. There is free local help available, run by experts. For support to quit smoking, please contact Hertfordshire Health Improvement Service on 0800 389 3998, text SMOKEFREE to 80818 or email

Translating and Interpreting

The Patient Advice & Liaison Service (PALS) can book a professional interpreter in advance for our patients.

Please ask a family member or friend who speaks English to contact the ward or department staff to arrange this service. The ward/department must book interpreting or translation through PALS on 01923 217198. This service is free to our patients.

Please ask if you require this service prior to your appointment.

Please note that all our hospital sites, including car parks are SMOKEFREE

Our hospital sites