West Herts Patient Portal
Sign up for quick and easy online access to your hospital health record, appointment times and easier communication with your care team.
What is the Patient Portal?
The Patient Portal provided by West Herts Teaching Hospitals NHS Trust is a
completely secure way to view and manage your own hospital health information.
The Patient Portal is an online system that allows you to look at information
held on your hospital record, such as hospital appointments, clinical
documentation and test results.
You need to be aged 18 or over to use the Patient Portal which can be accessed
from a smartphone or any device with internet access.
What can you access via the Patient Portal?
You can access:
- Test results: Radiology results will be available after a set number of days to allow clinical review. Pathology and microbiology will be coming soon
- Appointments/procedures/surgery: check the date, time and location of appointments and admissions
- Documents: a place to receive and store copies of letters or correspondence from the hospital about your care
- Messages: if applicable, receive messages about your care
- Questionnaires: if applicable, receive questionnaires
prior to your appointment
What appointment information is available?
You will be able to view, reschedule and cancel outpatient appointments. Please note, not all appointments will permit you to reschedule.
How to register for Patient Portal
What you will need:
- Your NHS number
- A valid UK mobile number associated with your hospital record
- An email address
- An appointment scheduled for after the end of February 2023
Option 1: Automatic text invite after your first appointment has been booked
You will receive an invitation by text to your mobile. A link in the text will take you to the registration page for the Patient Portal. Follow the instructions to register.
Once you have registered, you will be set up and ready to go.
Option 2: Sign yourself up if you have not yet been booked for an appointment
If you have an appointment scheduled after the end of February or have been
invited before but did not register, then you can self-register for the portal
here.
You will need to input your NHS number and date of birth, so the system can
identify you.
Questions
If you are experiencing any issues or have questions about the Patient
Portal, you can access our FAQs
here.
You can also contact support via the portal’s
Help Centre.
