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Freedom of information publication scheme

Our Policies and Procedures

Trust policies are agreed by the Board or other relevant committee. Some key documents are listed below, but if you would like to request a copy of a particular policy, please email:

There may be a charge according to Class 15: the Publication Scheme, see below.

Policies and Procedures Relating to the General Conduct of the Trust and the Provision of Services:

View Information Governance policies.

Standing Financial Procedures and Standing Orders

The Trust’s Standing Orders and Standing Financial Procedures.

Charging regimes and policies

For the most part, we will charge you only for hard copies. Some information is available free, but for others there may be a charge.

The charges will vary according to how information is made available. They are as follows:

  • Via the Trust's web site – free of charge, although any charges for internet service provider and personal printing costs would have to be met by the individual.
  • For those without Internet access, a single print out, as on the website, would be available by post from the Corporate Affairs Manager.
  • Requests for multiple printouts, or for archived copies of documents that are no longer accessible or available on the web, may attract a charge for the retrieval, photocopy, postage etc. We will let you know the cost and charges that will have to be paid in advance. We will not provide printouts of other organisation’s websites.
  • E-mail will be free of charge unless it says otherwise.
  • The cost for single sided copies will be 5p per sheet, plus postage and packaging up to a maximum of £60 per document. These charges will be reviewed regularly.

For further details or to order a document, please send a request in writing to:

Company Secretary
West Hertfordshire Teaching Hospitals NHS Trust
Trust Offices
Watford General Hospital
Vicarage Road
WD18 0HB


The material available through this Publication Scheme is subject to the Trust's copyright unless otherwise indicated. Unless expressly indicated on the material to the contrary, it may be reproduced free of charge in any format or medium, provided it is reproduced accurately and not used in a misleading manner.

Where any of the items in this scheme are being re-published or copied to others, you must identify the source of the material and acknowledge the copyright status.

Permission to reproduce material does not extend to any material accessed through this scheme that is the copyright of third parties. You must obtain authorisation to reproduce such material from the copyright holders concerned.

For HMSO Guidance Notes on a range of copyright issues, see the HMSO website at or contact:

HMSO Licensing Division
St Clements House
2-16 Colegate
Tel:  01603 621000
Fax: 01603 723000