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Your Care, Your Views

The course is set for a transformational redesign of health and hospital services in west Hertfordshire.

Your Care, Your Views is a public engagement programme to gather feedback from everyone about how we can improve our services and build the best possible hospitals for the future. The first phase of the engagement ran from 18 February – 24 March 2021 and included a survey.

We will now be reviewing and analysing the feedback we have received and have arranged for the feedback from this first phase of engagement to be independently analysed to help us consider the feedback as we develop more specific plans.

We are planning to share the independent analysis, our response and updated proposals through a second phase of engagement in mid-May. This will enable us to test our proposals in more detail and get further feedback from our community and stakeholders.

We have plans to provide services and buildings which are designed to improve the patient experience, the quality and safety of our care and to achieve the best possible outcomes.

Our vision is to meet the health needs of all the communities we serve in west Hertfordshire.

We propose to transform the site and buildings at Watford General Hospital (with up to 90% new buildings) and to refurbish Hemel Hempstead Hospital and St Albans City Hospital.

Creating a distinct role for each site is at the heart of our plans. All three of our hospitals are equally important; their strength and success will come from the way they fit together to provide a comprehensive range of excellent hospital care for people in west Hertfordshire.

The ideas we are sharing have benefitted from extensive input from clinical staff and have been developed to make practical sense. We will co-locate services that work well together and minimise duplication across our sites where possible.

This vision for our sites and services has resulted in this broad outline for our three hospitals:

The next key milestones are the final decision on the preferred approach in the coming months with detailed designs, costs and building timescales, which we will take forward to the next stage – full business case (FBC). We expect to make this decision this summer and then submit our proposal for approval from NHS England, the Department of Health and Social Care (DHSC) and by Her Majesty’s Treasury (HMT).

We expect to hear if all the funding we have applied for has been approved by the end of 2021 or early 2022. It is possible that the impact of the current pandemic may lead to movement in some of these timescales.


Please read our engagement documents

The 'Your Care, Your Views' document sets out in detail new models of care, the reasons behind them and the benefits we think they will bring.

Read the 'Your Care, Your Views' document

Read the 'Your Care, Your Views' summary

Read our clinical strategy

Read our clinical brief

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