Your Care, Your Views

The course is set for a transformational redesign of health and hospital services in west Hertfordshire.

Your Care, Your Views is a public engagement programme to gather feedback from everyone about how we can improve our services and build the best possible hospitals for the future.

The first phase of the engagement ran from 18 February – 24 March 2021 and included a survey. The full survey results and report have been published. There are also further details included in the May 2021 board papers (pages 185-277) and the press release.

Your Care, Your Views: Phase One Survey Results.

Phase two has launched (May 2021) - please see our press release for further information. Dates and meetings links for Phase 2 are  published on our Meetings and Events page.

We have plans to provide services and buildings which are designed to improve the patient experience, the quality and safety of our care and to achieve the best possible outcomes.

Our vision is to meet the health needs of all the communities we serve in west Hertfordshire.

We propose to transform the site and buildings at Watford General Hospital (with up to 90% new buildings) and to refurbish Hemel Hempstead Hospital and St Albans City Hospital.

Creating a distinct role for each site is at the heart of our plans. All three of our hospitals are equally important; their strength and success will come from the way they fit together to provide a comprehensive range of excellent hospital care for people in west Hertfordshire.

The ideas we are sharing have benefitted from extensive input from clinical staff and have been developed to make practical sense. We will co-locate services that work well together and minimise duplication across our sites where possible.

This vision for our sites and services has resulted in this broad outline for our three hospitals:

The next key milestones are the final decision on the preferred approach in the coming months with detailed designs, costs and building timescales, which we will take forward to the next stage – full business case (FBC). We expect to make this decision this summer and then submit our proposal for approval from NHS England, the Department of Health and Social Care (DHSC) and by Her Majesty’s Treasury (HMT).

We expect to hear if all the funding we have applied for has been approved by the end of 2021 or early 2022. It is possible that the impact of the current pandemic may lead to movement in some of these timescales.

Please read our engagement documents

The 'Your Care, Your Views' document sets out in detail new models of care, the reasons behind them and the benefits we think they will bring.

Read the 'Your Care, Your Views' document

Read the 'Your Care, Your Views' summary

Read our clinical strategy

Read our clinical brief


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