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Hemel Hempstead Hospital

Hemel Hempstead Hospital
Hillfield Road
Hemel Hempstead
Herts, HP2 4AD

Tel: 01442 213 141

Changes to services at Hemel Hempstead Hospital

The urgent treatment centre at Hemel Hempstead Hospital continues to operate and is open from 8am to 10pm every day.

The respiratory hub, run by local GPs, is an appointment-only service that people with COVID-19 symptoms are referred to if they need clinical care. It is being relocated close to the Urgent Treatment Centre but will have its own entrance and exit. This area of the site will have its own dedicated car parking facilities nearby.

All other areas of the site will be for planned care ‘green pathways’ only. Outpatient and diagnostic services are open, although seeing reduced numbers of patients. We are offering telephone or video consultations wherever possible instead of bringing patients into our hospitals.

We restarted our endoscopy and respiratory services in June.

Simpson Ward is currently not being used. During the first wave of the COVID-19 pandemic the ward was being used for positive COVID-19 cases no longer needing acute hospital care. The number of cases has now fallen and there are now not enough patients requiring this level of care to keep the ward open. Discharge pathways for non COVID patients are currently working well and there has been a reduction in the number of patients in the hospital waiting for care following discharge.

St Peter’s Ward (run by Central London Community Healthcare NHS Trust or CLCH) remains open for confirmed non COVID-19 patients.

We have strict visiting restrictions in place to minimise the risk of visitors bringing infection into our hospitals and to minimise the risk of visitors becoming infected and transmitting the infection to the community.

About Hemel Hempstead Hospital

Urgent Treatment Centre - Open 8am to 10pm every day

The Urgent Treatment Centre at Hemel Hempstead Hospital provides urgent care services for the local community.

If you need medical advice when the Urgent Treatment Centre is closed, please call 111. The NHS 111 service will help you get the treatment you need. In an emergency dial 999.

Other services

Hemel Hempstead Hospital offers other local healthcare facilities such as diagnostic services, including MRI and cold pathology, as well as an outpatient service that sees in excess of 100,000 patients per year. In addition it provides 12 stroke rehabilitation beds.

Hertfordshire Community Trust also operates intermediate care beds on site.

Hemel Hempstead Hospital is on Hillfield Road in the town centre, minutes from where buses terminate.


Delimarché snack bar, level 2, Verulam wing:
Monday to Thursday 9am to 4.30pm, Fridays 9am - 3pm

Infopoint free phone help points

Infopoint help points are free telephone kiosks which allow the user to make free calls for a taxi, travel information, general health advice, the Trust switchboard and Patient Advice and Liaison (PALS).

At Hemel Hempstead Hospital, the Infopoint located in the Urgent Care Centre.


Jubilee Chapel Verulam wing. Roman Catholic Mass every Tuesday at 1pm. Chaplain: 01923 217994

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