Freedom of Information Publication Scheme

How we Make Decisions

Board papers – Agenda, Supporting Papers and Minutes

The Trust Board is the ultimate decision making unit for West Hertfordshire Hospitals NHS Trust. It is responsible for setting the strategic direction of the organisation, and ensuring that financial targets are achieved. Membership of the board includes the chairman, chief executive, executive directors and non-executive directors.

West Hertfordshire Hospitals NHS Trust arranges six bi-monthly public meetings per year, as well as an open Annual General Meeting.

Members of the public are welcome to attend the meetings, and there is a set time allocation for the Board to receive questions regarding issues raised. For more complex questions it is necessary that you submit these in advance.

Any questions can be sent to our Company Secretary.

» Click here to view details of Board meetings and papers

Patient and Public Involvement Strategy (PPI)

West Hertfordshire Hospitals NHS Trust is committed to providing high quality, patient focussed healthcare that meets the needs of a diverse population, ensuring national standards of excellence are achieved. This aim is achieved by the full and consistent involvement of patients and the public, drawing on their experience and knowledge, thereby ensuring a continued holistic approach to service development and improvement.

This Patient Involvement & Experience Strategy 2007 - 2010 was developed over a six-month period in consultation with patients, carers, Trust staff, PCT Colleagues, and external bodies.

The NHS Plan (July 2000) and Section 11 of the Health & Social Care Act (2001) have also had a primary influence for this Strategy, as a way of driving forward the Government's aim to create a patient centred NHS, by engaging with patients, their carers and the public.

The Trust's Patient Involvement & Experience Group was responsible for producing a detailed action plan in the summer of 2007 to deliver the objectives outlined in the Strategy:

» View the Patient Involvement & Experience Strategy 2007

The NHS Plan, published in July 2000, aimed to make sure that patients and the public have a real say in how NHS services are planned and developed. Section 11 of the Health and Social Care Act 2001 places a duty on strategic health authorities, primary care trusts and NHS trusts, to make arrangements to involve and consult patients and the public in:

  • Planning services they are responsible for.
  • Developing and considering proposals for changes in the way those services are provided.
  • Decisions to be made that effect how those services operate.

West Hertfordshire Hospitals NHS Trust would welcome your involvement as a patient representative or carer to work within the Trust to help improve its services, offer input into service re-design, or help the Patients' Panel on the wards with various questionnaires around the hospital sites of Watford, Hemel Hempstead and St. Albans. You may also wish to consider working for the Patient Advice & Liaison Service (PALS) offering administrative support.

Please download and fill in the patient representative form or contact the Head of Patient Services for further advice and information at:

West Hertfordshire Hospitals NHS Trust,
Patient Services,
Watford General Hospital,
Vicarage Road
Herts WD18 0HB

You can also become a member of the Trust and stand for a governor role:

Public Consultations

We have no public consultations happening at this time.

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