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West Herts wins its third purple star award

Posted: 22 March 2017
Jodi-Ann Gayle, Communications Officer

Yet another trust service has received recognition for its work to make the service accessible to all patients and visitors. Hertfordshire County Council has awarded a Purple Star to our vascular ultrasound team at Watford General Hospital for delivering a high quality, reasonably adjusted service to help people with learning disabilities.

Picture of the vascular ultrasound team with their award

The vascular ultrasound department is a small team which performs non-invasive investigations to assess blood flow in the legs, arms, abdomen and neck. They help a wide range of patients from the young to the old.

Hilary Gardener, our community strategic liaison nurse for learning disabilities, provided training for every vascular laboratory staff member. Each member of the team completed a workbook which was sent to the Council’s health liaison team for assessment. The workbooks included examples of reasonable adjustments that can be arranged for each person who attends the Vascular Laboratory.

The team also created better signage for each of their clinics and are producing an ‘easy-read’ information leaflet for patients. They were also granted a licence to use Makaton signage in their clinics. Makaton is a language programme which uses signs and symbols to help people to communicate.

Amy Sinclair, lead vascular scientist, said: “We are very pleased to be receiving our award. As a team we have learnt about the small changes we can make to our service that has a positive impact on patients with learning disabilities.”


For more information about our hospitals, visit www.westhertshospitals.nhs.uk. You can also join our near 5,324 followers on Twitter (twitter.com/westhertsNHS) or find us on Facebook (facebook.com/westhertsNHS).

  1. For more information, please contact Name, title in the Trust’s communications department on telephone: 01923 436 281 or email: info@whht.nhs.uk. Out of hours, please call 07900 228 031.
  2. West Hertfordshire Hospitals NHS Trust is a large acute trust serving people from across Hertfordshire, north London and further afield. It operates from three sites at Watford, St Albans and Hemel Hempstead hospitals and sees about 600,000 patients a year. We are one of the largest employers locally, with around 4,500 staff and volunteers.