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My story

Karen Moore - Head of Security and Safety Management

Hello, my name is Karen Moore and I am the Head of Security and Safety Management at West Herts where I've worked since 2010.

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“The staff are wonderful to work with and alongside – it feels more like a community than a workforce...”

I have a really diverse and challenging role. I'm responsible for health and safety, fire safety, contracted security and car parking, I’m also the Trust’s accredited Local Security Management Specialist, (LSMS) the overall objective of the LSMS is to deliver an environment that is safe and secure so that the highest standards of clinical care can be made to patients.

When I arrived for my interview, I knew instantly that I would enjoy working here. I could foresee the challenges and knew through my knowledge and experience I could contribute and make a difference in the establishment.

The staff are wonderful to work with and alongside – it feels more like a community than a workforce. We strive to deliver the best care for all our patients to include a safe environment for them and staff, visitors.

The job of course has its challenges and rewards. My role involves working closely with local partners to include the Police, Council, Probation Service and of course the staff at the Trust, to ensure we provide a comprehensive, inclusive and professional security management service, working toward creating a pro-security culture within the Trust which will ensure a secure environment for staff.

I have both the autonomy and support to do things. I regularly take forward new initiatives which have the ultimate aim of making our hospitals safer for staff and patients; one of which is the part funding of two Hertfordshire Police Community Support Officers (PCSOs) on-site and enhancing our car parking attendants to be Security Accredited which has resulted in 24/7 Security covering all sites.

The role of Head of the Security and safety Management of the Hospital is a good fit for me personally, enabling me to utilise my experience and skills as well as being able to provide team specialist advice. I lead a professional team whose aim is to ensure that the Trust is a safe, compliant and a secure place to work, stay and visit.

There are some really exciting developments here at West Herts. The new Watford Health Campus will re-invigorate the area.

There is a great range of benefits for staff, like Pilates, Zumba™, lunchtime talks, and access to independent advice and support 24/7. There are restaurants on each hospital site, which offer most culinary facilities and, importantly a good supply of fresh coffee, which keeps you going through many a long, but rewarding day.

Based upon my 6 years working for West Herts I would fully recommend any potential employee, whatever their role, joining the team at West Herts.

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Hemel Hempstead Hospital

Hillfield Road
Hemel Hempstead
Hertfordshire HP2 4AD

Tel: 01442 213141

St Albans Hospital

Waverley Road
St Albans
Hertfordshire AL3 5PN

Tel: 01727 866122

Watford Hospital

Vicarage Road
Hertfordshire WD18 0HB

Tel: 01923 244366