More about Voluntary Services

Voluntary Services


Look at some of our volunteer roles that you could support as a volunteer:

Emergency Department Volunteer

Supporting patients and visitors e.g. wayfinding, companionship, communications etc. Supporting staff with admin, organisation, telephone calls etc.

Admin & Clerical Assistant for PALS and Patient Affairs

Supporting administrators and secretaries with non-confidential office tasks (e.g. filing, photocopying, answering phone calls, data entry)

Adults' Carer Support Volunteer

Support carers of adult patients throughout the hospitals by helping them get an occasional break and keeping the patients company, helping carers better understand the support services available to them.

Women and Children's Services Volunteer

Support parents & babies in the Maternity (ante- & post-natal) wards and in the Special Care Baby Unit and patients & families in the Children’s Starfish Ward, the Children’s A&E and in the Special Care Baby Unit.

Help carers get an occasional break and better understand the support services available to them.

BPS (Breastfeeding Peer Support Volunteers)

-Provide practical, moral, and emotional breastfeeding support to new mums who are in-patients in Watford General Hospital.

Teens and Young People (TYP) volunteers

We also have several TYP volunteers who act as a specialist befriending group connecting 16–25-year-olds with patients of the same age when they are on hospital wards.

Discharge Assistant

Support patients and staff in the discharge lounge to assist with the smooth discharge process including providing patients with companionship, activities, and drinks and providing staff with occasional admin tasks (filing, transferring paperwork, answering the phone, etc.).

Language & Communication Assistant

Supporting speakers of other languages with everyday communication and companionship throughout the hospitals. May involve your details being kept as a public record.

MacMillan Cancer Centre Admin Support

Providing admin support and communication with patients, families and friends of patients with cancer.

Meet and Greet Volunteer

Supporting the hospitals' main reception areas. This may include the three main reception over the three sites as follow:

  • Main Reception Watford General Hospital, as well as busy reception areas on wards that need extra support
  • Welcome Desk at St Albans City Hospital
  • Main Reception and blood clinic at Hemel Hempstead Hospital

Patients' Panel

A small group of locals, devoted to bringing a patient's point of view into improving what the Trust does.

The Rose Project

Provide companionship to palliative patients and their families. This service requires specialist bereavement training, which the Trust provides.

Spiritual & Pastoral Care Visitor

Supporting patients, visitors, and staff of all faiths providing comfort, companionship, and a listening ear during times of difficulty.

Wayfinding Volunteer

Placed in busy areas to help lost, confused, and anxious patients/visitors find their destination.