We’re going live with our new electronic patient record (EPR)
This page tells you about some important changes we are making to the way we manage and handle our patient records and many of the systems which hold and relate to your health data.
We are moving away from paper records to an electronic patient record (EPR). This means that our staff caring for you can always access the information they need so you get the best possible care.
This change has been planned for a long time and our staff have been trained; however, the move from one system to another may mean that things will take a little longer whilst we get used to the EPR.
Your patience during this time would be very much appreciated.
What is electronic patient record (EPR)?
EPR is a single electronic patient record which will replace the majority of our paper medical records. This will mean that our clinical teams will have instant access to the data they need to care for you.
There are many benefits to moving to our EPR
- all of your information will be in one place and can be accessed from anywhere by staff who are involved in your care
- information about you/your care will be entered into your record immediately, from your bedside if you are an inpatient or instantly during a clinic or phone or on-line appointment
- you are less likely to need to repeat your details – the EPR will be easy for staff to use to see key information about you without needing to ask you
- results from tests will be automatically uploaded to your record
- the security around who can access your record is very robust
- clinics will no longer be cancelled because paper records can't be found
If you would like this information in leaflet form, in another language, large print, Braille or audio version, please call 01923 217187 or email westherts.pals@nhs.net
