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Voluntary Services

Claiming Expenses and Parking Arrangements

We are always grateful for the time that our volunteers give freely to the Trust, across all of our three hospital sites: Hemel Hempstead; St Albans City and Watford General.

We value the service that our volunteers give and do not expect any of our volunteers to be out of pocket whilst carrying out their volunteering roles.

Voluntary Drivers:

If you are a voluntary driver working for the Trust you can claim your mileage through the Voluntary Services office at Watford General Hospital, who will supply you with the relevant form for your mileage.

This form needs to be completed and submitted on a monthly basis to the Voluntary services office, Administration Block, Vicarage Road, Watford, Herts WD18 0HB. You will then receive your payment by BACS directly into your bank account.

Parking Permits

If you are a volunteer attending meetings, working in our wards or departments on any site, you can obtain a parking permit from the Security Office.

These offices are situated in the front of Princess Michael of Kent Wing at Watford General Hospital, the security hut at Hemel Hempstead Hospital and the security hut outside the Gloucester Wing at St Albans City hospital.

This permit will need to be renewed on a monthly basis.

You are also able to collect a parking permit security when you are dropping off, collecting, or waiting for your patient to attend their clinic appointment.

Claiming Expenses

You can claim your travel expenses (car, bus, train) if you are:

  • Attending one of our Trust meetings, Committees
  • Carrying out a PLACE (patient-led assessments of the care environment) audit as a patient representative/volunteer
  • Volunteering on one of our wards or departments

The appropriate form, that will be included in your ‘welcome pack’, should be completed and submitted to the Voluntary Services Manger for a BACS payment to be made by the Finance Department, either at the end of each visit or monthly if volunteering regularly.


The Trust is unable to reimburse for taxi fares but would give the equivalent in mileage.

For further details please contact the: Voluntary Services Manager on 01923 217307.

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