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Celebrating Excellence Staff Award

Award Winners

October 2016

Winner: Tessa Zapala, Sister, Oxhey Ward, Watford

Nominated by: Laura Wendon, Staff

Picture of Tessa Zapala receiving her awardNomination: Since Tessa has become sister on Oxhey, the ward has improved ten fold. I cannot express how much more pleasant the environment is on Oxhey ward now that she has taken charge.

The staff are happier, the patients are well cared for, the ward is tidier and more organised, the communication with other staff and relatives is so much better, and the ward is much more productive.

Tessa has a wonderful attitude and is brilliant at calming people in tough situations. She has her head screwed on, and knows what is going on with all patients and staff, and is always one step ahead.

She has coped with initiating all of the improvements needed before the CQC visit, and more. I really do feel that Tessa deserves credit for how she has changed Oxhey ward around


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