Our CQC report - it's all about improvements
Making it better for patients is what we’re here to do. We’ve reflected and refocused since the Care Quality Commission’s inspections earlier this year (click here for the reports) and our actions, we believe, speak for themselves.
With hundreds of actions identified by staff, our improvement plan is already underway. For example, the Care20Quality Commission were concerned that patients walking into our emergency department at Watford weren’t being assessed by a clinician early enough. We now have senior nurses, all day and every day, assessing patients within 15 minutes when they first arrive.
If you have any comments on the plan or would like to tell us where you think we’ve already made a difference, please send us the details to: firstname.lastname@example.org
Previous months' progress reports
- View July and August 2016's progress reports
- View May and June 2016's progress reports
- View March and April 2016's progress reports
- View February 2016's progress report
- View January 2016's progress report
This is the latest version of our Quality Improvement Plan. It pulls together detailed improvement plans from across the hospital:
- Care Quality Commission Report following inspection at Hemel Hempstead, St Albans and Watford General hospitals
- Children's Services were rated “outstanding” in the area of caring
- Dementia Services recognised for outstanding practice
- West Hertfordshire Hospitals’ reduced death rates: among best in country
- Developing the "perfect ward"
- Hospital at Night team helping to improve patient care
- Hospitals moving towards seven day working
- West Herts Hospitals puts the pressure on ulcers
The CQC's reports
- CQC overall inspection report
- CQC inspection report for Hemel Hempstead
- CQC inspection report St Albans City Hospital
- CQC inspection report for Watford General Hospital