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Our CQC report - it's all about improvements

Making it better for patients is what we’re here to do. We’ve reflected and refocused since the Care Quality Commission’s inspections earlier this year (click here for the reports) and our actions, we believe, speak for themselves.

With hundreds of actions identified by staff, our improvement plan is already underway. For example, the Care20Quality Commission were concerned that patients walking into our emergency department at Watford weren’t being assessed by a clinician early enough. We now have senior nurses, all day and every day, assessing patients within 15 minutes when they first arrive.

If you have any comments on the plan or would like to tell us where you think we’ve already made a difference, please send us the details to: improvements@whht.nhs.uk

Previous months' progress reports


Improvement plan

This is the latest version of our Quality Improvement Plan. It pulls together detailed improvement plans from across the hospital:


Media releases


Videos


The CQC's reports

Social media

We’re busy on twitter and Facebook so please follow @WestHertsNHS for the very latest news

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